Is it possible to pay by the hour?
Absolutely! You can do so by going to the Booking Page under Extras, choose the number of hours that fit your budget and we will do our best to get as much done in the timeframe that it allows. We suggest having a list of priorities to enable the utmost efficiency.
Our rates are $46 per person/hour and we have a 3 hour minimum. This is recommended for Move-in/Out Cleaning, Pre/Post Renovation Cleaning, and Pre/Post Party Cleaning, as they can be difficult to adequately assess site unseen.
What is included in a standard cleaning?
We will disinfect your kitchen, including small appliances (microwave and toaster), wipe down cupboard & drawer fronts, clean backsplash, countertops, scrub out the sink, clean fridge and stove exteriors. We vacuum/mop the floors, moving furniture as is possible to thoroughly clean underneath. We dust furniture, knick-knacks and wall hangings as well as the baseboards. We will sanitize your bathroom(s), including shower stall and tub surround.
Extra services are considered a ‘Deep Clean’ and include: Lighting, Ceiling Fans, Vents, Interior of Large Appliances, Cleaning Walls, Blinds & Windows, Woodwork & Cabinet Interiors.
How do I know what is sufficient for our household, weekly, bi-weekly, every three weeks or monthly?
As a general rule of thumb I would say that weekly/bi-weekly is great for families with pets and children. Every three weeks is better for couples with one pet or one young child. While monthly is adequate for singles or couples without pets & children that keep things up in between cleanings.
How do I apply a Groupon or Yelp Voucher?
When filling out the booking form enter ‘Groupon’ or ‘Yelp’ in the Discount Code box. Fill in your home details and preferred scheduled date & time. If there are any costs reflected in the total, they will be adjusted manually by staff.
Do you bring your own cleaning supplies, products and equipment?
Our cleaners will bring their own cleaning supplies and products. If you have certain products that you prefer, present them to the cleaner when they arrive. However, we prefer to use the clients vacuum cleaner so as not to cross contaminate from one home to another, however if you do not have one, please add that to the customer comments when booking as we will provide it when necessary.
Do you service my area?
We service Ottawa and the surrounding areas including: Aylmer, Barrhaven, Dunrobin, Gatineau, Gloucester, Kanata, Orleans, South Keys & Stittsville. If you are outside of the 25 km perimeter, there is an additional charge for gas/time that is discussed with you prior to confirmation. If you are ever unsure if we service your particular area, please send us an email, text or call 613-282-9388. We do our best to respond quickly.